Posts Tagged ‘customer data’


Get inside your customer’s head: It’s just like packing a lunch!

Wednesday, Sep 16th, 2009 by DaveK | 2 Comments
Filed under: Customer Focus, How To, Project Management | Tags: ,

For some reason, relating the work I do to the customer’s experience of it comes naturally to me. I think it’s because I’m empathetic, which in high school made me pathetic but now, as an adult, it’s a job skill! I just instinctively look at a particular deliverable (be it a site, article or tool) and … Read more